PLEASE READ THE FOLLOWING PRIVACY STATEMENT CAREFULLY

This Privacy Statement applies to our site www.shemaroo.com At Shemaroo Entertainment Ltd., protecting the privacy of our customers is of utmost importance. You can browse through most of our site without giving any personal information. But we do request some information from you during your visit to certain parts of our site like the Online Shopping section and so on. We allow only our registered users to shop on our site. This is done in order to ensure a safe and pleasant shopping experience for our valued customers.

We intend to use our site as a powerful communications platform in order to build a long lasting relationship with our valued customers. We, thus, share our customers' privacy concerns. The following guidelines have been created in order to help you better understand the kind of information collected and its intended use on our site.
 

Information Collection and Use

In order to use certain portions of our site, you will be requested to complete a registration form in order to create your Shemaroo account. It is optional for our users to provide this information but we encourage our users to register in order to help us provide them with a more personalized experience on our site. During registration, you will be asked to choose a Login ID and password. You will also be asked to provide some personally identifiable information such as your real name, age, gender, address, telephone number and email address.

This information will primarily be used to ensure that ONLY registered users shop at our site. This information will also be used for filling our customers' orders. If we have trouble processing an order, this information will be used to contact the customer. For this purpose, please ensure that you provide us with true, accurate, current and complete information.

We may also use this information to contact our users about services on our site for which they have expressed interest. In addition, you may be asked to provide certain personal information in connection with your use of our feedback form. This information is mainly demographic in nature and will merely be used for future enhancement of our site.

You may also be asked to provide certain non-personally identifiable information during your participation in certain surveys, newsletters, contests and so on. This information again will only be used for providing a better experience on our site to our users.

Shemaroo Entertainment Ltd. is the sole owner of the information collected on the Shemaroo website. Shemaroo does not disclose, share, sell or rent any personally identifiable information to any third parties. We take all reasonable and necessary steps to protect your personal information.

However, if required by law or legal process, we are bound to provide information about a customer should a situation arise that demands full co-operation from our side. We may also share non-personally identifiable information that is statistical or demographical in nature with our marketing partners, advertisers or other third parties. However, this would be mainly for marketing, advertising and research purposes.
 

We use an outside shipping company for delivery of orders. This company, to the best of our knowledge, does not retain, share, store or use personally identifiable information such as postal addresses or telephone numbers for any secondary purposes.

Cookies

A cookie is essentially a piece of data stored on the user's computer. This is an industry-wide technology that is simply used for customizing and enhancing the user's experience on a website or for facilitating easier user login. Users can set their browsers to reject cookies and/or provide a warning before storing a cookie. Cookies can also be easily deleted from your computer's hard drive.

On our site, we make use of "Session ID" cookies, which simply terminate once the users close the browser. This provides additional protection for our users' usernames and passwords. No personal information is collected through a cookie while on our site.

However, you may encounter cookies while visiting some of our business partners / linked sites. We have no control or access over these cookies. You are encouraged to read the privacy policies of these sites for more information regarding cookies.
 

Communications from our site

We send a welcoming email to verify username and password to all new members to our site. We also send an email confirming the orders placed by our customers, which can be tracked online. We may also communicate with our users regarding their accounts or orders via email or phone. We may provide our established members with occasional information regarding products, services, special deals or newsletter in the future. We will provide an opt-out option along with any of these for the convenience of our users.

Contests & Surveys

The Contests section on our site is for the entertainment of our registered users only. From time-to-time, we may request information from our users via surveys. Participation in these surveys will be completely voluntary. The survey information will be used for further improving this site and satisfying our users' expectations from the site. Users' personally identifiable information is not shared with any third parties.

Chat Rooms, Message Boards, and Public Forums

Please keep in mind that if you choose to voluntarily disclose personal information online, whether in chat rooms, on message boards, through email or any other method of communication, that information can be collected and used by others. Posting personal information online that can be publicly accessed may lead to unsolicited messages from other parties. We cannot ensure safety or confidentiality of such personal information provided by you and Shemaroo Entertainment Ltd. is not liable for any damages thereof. We, thus, encourage you to exercise discretion when using the Shemaroo Chat rooms.

Hyperlinks

The Shemaroo site may contain links to other websites. Similarly, other sites may also provide a link, reference or advertise the Shemaroo site. Please be aware that we, Shemaroo Entertainment Ltd., are not responsible for the privacy practices or the content of such other sites. We expressly disclaim all liability associated with the content and its use thereof by you on all such other sites. We encourage you to read the privacy statements of each and every Web site that collects personally identifiable information from you. This Privacy Statement solely applies to the information collected by the Shemaroo website.

Correcting/Updating Personal Information

We provide our users a way to correct or update any personally identifiable information such as zip code, phone, email or postal address. This can be done at the Account Information page under 'Help' in the Online Shopping section or at the member information page or by contacting us at the contact information provided below.

Useful information

Shielding Children from Internet Pornography

Shemaroo Entertainment Ltd. as a socially conscious media company would like to contribute towards facilitating a shield for families to guard children from Net pornography in various forms.

Whether to filter the content your kid is accessing or not is obviously based on your personal convictions and values. Many filters have already hit the market, with provisions ranging from keeping history off accessed content to blocking access to chat and undesirable content. The following sites may be of help to the discerning parent.

  • WiseChoice.Net
  • Net Nanny
  • Cybersitter
  • Cyber Patrol
  • SurfWatch

Reporting of Cyber Crimes

Cyber Crime Investigations Cell (Mumbai Police) - 022 2630829 or www.mumbaipolice.com

Periodic Changes to this Statement

We will periodically update this privacy statement. We will also ensure that we revise the "last updated" date at the bottom of this statement. We, however, reserve the right to change this policy at any time. In case of any major material changes, we will notify you by placing a prominent notice on the Shemaroo website. Please do review this statement from time-to-time for other minor changes.

Contact Information

We are dedicated to protecting your personal information. We welcome any comments or questions regarding this statement. Please feel free to contact us via email or postal mail.

Address: Shemaroo Entertainment Ltd.,
Shemaroo House,
Plot No. 18, Marol Co-op Industrial Estate,
Marol Naka, Andheri-Kurla Road,
Andheri (East) Mumbai - 400 059
Telephone: 2 852 9911
Fax: 2 851 9770
Email: customerservice@shemaroo.com